Cell C BIS

 There are 3 new exciting service plans to choose from for Blackberry® 10 users. All 3 plans include:

Unlimited BBM for life

Extra Data (on top of your monthly contract data)

Out of bundle Data rate of 15c/MB 

The Lite Plan

R39PM

You Get:
500MB Data
UNLIMITED BBM

Created for individuals that use
BBM, social applications, email
and very little internet browsing.

Additional DATA bundles available
from as little as R7.50 

 

The Essential Plan

R57PM

You Get:
1GB Data
UNLIMITED BBM

Created for individuals that use
BBM, social applications, email
and moderate internet browsing.

Additional DATA bundles available
from as little as R7.50 

 

The Premium Plan

R99PM

You Get:
2GB Data
BES10*
UNLIMITED BBM

Created for individuals that consume
large amounts of DATA for BBM,
social applications, email, internet
browsing and corporate use.

Additional DATA bundles available
from as little as R7.50

 

 To activate one of the above plans, DIAL *147#, call the
Customer Care centre on 140 or visit a Cell C store near you 

 

Frequently Asked Quesions

1. What Cell C BlackBerry® 10 service plans can be activated?

The following Cell C BlackBerry® 10 service plans can be activated for all prepaid, TopUp and contract customers in possession of a BlackBerry® 10 device.

2. Can I activate the old BlackBerry® packages on a BlackBerry® 10 device?

The existing Blackberry® Internet Service, Blackberry® Enterprise Service, Blackberry® Social and Blackberry® Social and Email plans are not available for use on new Blackberry 10 smartphones. However, these service plans will still be available for Cell C customers using devices on the old Blackberry Operating System (OS 7.1 and earlier).
Cell C will continue to offer the old BlackBerry Services (Blackberry® Internet Service, Blackberry® Enterprise Service, Blackberry® Social and Blackberry® Social and Email) on the BBOS devices (e.g. 8520, 9320, 8900, 9300, 9790, 9700 etc.)

3. Where can I get a BlackBerry® 10 handset or package?

BlackBerry® 10 handsets, packages and deals are available at all Cell C stores, participating partners and retailers nationwide.
Special deals are also available online. To find a BlackBerry® 10 deal for you visit the HOT DEALS section on the Cell C website.

4. How do I activate a Cell C BlackBerry® 10 service plan?

There are various ways you can activate a Cell C BlackBerry® 10 service plan:

• Dial *147# from your BlackBerry® 10 handset and follow the screen prompts
• Call Cell C customer care on 140
• Visit a Cell C store near you. Find all Cell C Stores here

Please note that only one Cell C BlackBerry® 10 service plan can be active or activated on a single Cell C number.

5. Will I be notified when my plan is activated?

Yes. Once a Cell C BlackBerry® 10 service plan has been successfully activated, you will be notified via SMS.

6. Can I deactivate or opt out from my chosen Cell C BlackBerry® 10 service plan?

Yes. You can only deactivate a service plan by calling the Cell C Customer care centre on 140 or visiting a Cell C store near you. You can find all Cell C Stores here

7. I want to move from an old BlackBerry® plan to a Cell C BlackBerry® 10 service plan, how do I do this?

You will first need to deactivate your current service plan (the BlackBerry® Social Plan, BlackBerry® Social and email Plan, BlackBerry® Internet Service Plan or the BlackBerry® Enterprise Service Plan) by calling the Cell C Customer care centre on 140 or visiting a Cell C store near you.
Once your current BlackBerry® Service plan has been de-activated, you can place your SIM card in the new BlackBerry® 10 device and activate a new Cell C BlackBerry® 10 Service Plan.
To activate a Cell C BlackBerry® 10 Service plan dial *147# from your BlackBerry® 10 handset and follow the screen prompts or call Cell C customer care on 140.
You can also visit a Cell C store near you. Find all Cell C Stores here

8. I want to change my SIM card, how do I do that?

When changing your SIM card to a new one on a BlackBerry® 10 device, you will be required to re-activate your chosen Cell C BlackBerry® 10 Service plan.
To activate a Cell C BlackBerry® 10 Service plan dial *147# from your BlackBerry® 10 handset and follow the screen prompts or call Cell C customer care on 140.
You can also visit a Cell C store near you. Find all Cell C Stores here

9. Can I roam internationally or call international numbers?

Yes. All current roaming data rates apply when roaming internationally. To view international roaming rates click here
International calls are also allowed on all BlackBerry® 10 devices and all current international calling rates apply. For a list of all international calling countries that you can call for as little as 99c per minute, click here

10. I have depleted the data on the Cell C BlackBerry® 10 service plan. Can I add a data bundle?

Yes. You can add a data bundle for as little as R7.50 by dialling *147# from your BlackBerry® 10 handset and following the screen prompts or by calling Cell C customer care on 140.

11. Will I be told about BlackBerry® 10 software updates?

Yes. You will be notified of the update via the BlackBerry® Hub on your BlackBerry® 10 device.
You can also manually check if the software is available by going to Settings → Software Updates → and select Check for Updates.
Updates to BlackBerry® 10 OS will not incur any data charges while updates to downloaded applications will use the data in the Cell C BlackBerry® 10 service plan or the loaded data bundle.

12. Can I activate a Cell C BlackBerry® 10 service plan with a device that is not Blackberry?

No, the Cell C BlackBerry® 10 service plans have been specifically created for BlackBerry® 10 devices and are not available for other devices.
For other devices you can add data bundles by dialling *147# from your device and following the screen prompts or by calling Cell C customer care on 140.